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Terms & conditions for muguet & Labour Day delivery

Terms & conditions for muguet & Labour Day delivery

In France the tradition is to offer muguet (lily of the valley) to friends and family on May 1st as a symbol of luck and health. This day is aslo labour day and muguet became as well the symbol of that day. For Labour day, we offer same day delivery with local florists covering the whole country and express 24h delivery of flowers & gifts by courier.
  
• BOUQUET DELIVERED BY A LOCAL FLORIST
  
On flowershop, muguet is available for delivery from 28th April. We guarantee delivery on Labour Day, if you place your order before 10am on Tuesday 1st May.
Orders placed after these deadlines will be processed and delivered as soon as possible based on remaing stock and opening hours of our florists, potentially until Wednesday 3rd May. Due to extra business in our florists and some official transport regulation that day, we cannot guarantee any delivery time. Your muguet flowers will be delivered within the day.
Before each flower delivery, our florist will contact the recipient to ensure his/her presence. In case of absence, the florist leaves a message card inviting the person to contact the florist back to arrange a new delivery.

Please note that deliveries will not be possible in Dom-Tom area.


  
• BOUQUET OR GIFTSET DELIVERED BY A COURIER SERVICE
  
Our offer is also a range of flowers and gifts with muguet delivered in boxes by courier within 24hrs.
For those items, we guarantee delivery on April 30th for orders placed before 5pm on April 27th. No box deliveries are made on Sunday, nor Tuesday 1st May as it's a bank holiday and courier companies are not working.
Our partners, Chronopost and TNT, are not allowed to call the recipient before delivery or give a specific delivery time. Due to extra volume for that specific day, deliveries can be made between 8am to 5pm on Saturday 28th April & Monday 30th April.
During this peak period (25/04-01/05), we can not make any changes in the order nor cancel any orders within 72h notice before delivery date.

Kundservice