Privacy policy

Data protection

You are entitled to inspect your details that you have registered with us. If the details are incorrect, incomplete or irrelevant, you are entitled to request adjustment or removal of the details. To receive information about the personal details stored at Euroflorist please send a written request to:
Euroflorist Nederland BV
Hullenbergweg 250
1101 BV Amsterdam

Personal details

When an order has been placed with Euroflorist on our website, the personal details will be stored at Euroflorist Europe BV so that the ordered services can be delivered and an invoice be sent. Apart from the details entered by the buyer, the IP address and the time of ordering will also be stored by.


Téléfleurs is part of Euroflorist Europe BV and will never disseminate or sell any information regarding its customers to third parties nor addresses, personal details or e-mail addresses. An exception to this are legal actions in which the court requests information and in which legal disputes are being dealt with and for which Euroflorist must comply with local laws. You must be at least 18 years of age to be allowed to order through our website.


Euroflorist regularly sends newsletters via e-mail. When you place an order or register as a regular customer you will be asked if you wish to receive newsletters. If you no longer wish to receive any newsletters you can ask to be removed from the list.

Fraudulent orders

Fraud or attempts at fraud or fraudulent orders will always be reported to the local police or authorities.

Cookie policy

A  substantial part of our functions on the website, e.g. the order form, uses a "session ID", or temporary cookies, to enable us to send our customers the right web pages. This means that our server sends "session cookies" with a unique identification number to your computer each time you visit our website. Without this it impossible to go back to your order without your having to enter all the details again. A session cookie is not stored by our computer and is active only until you close the browser. This type of cookie is used only to enable a smooth processing of the functions of the EuroFlorist websites. It does not give us any information on you as a user, nor can it result in any risk of your computer being infected by a software virus.
You may have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but if you prefer you may be able to modify your browser settings to decline all cookies, or to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. If you choose to decline cookies, however, that may hinder the performance of the web Website. For specific details about how to configure your browser you should refer to its supplier or manufacturer.
Read more about the use of cookies and our policy by clicking here.


Membership of our VIP programme is free of charge. The information you enter in your VIP membership registration will only remain in our database for as long as your membership is active. This information will be removed when your account has been inactive for a longer period of time. Information by Euroflorist will be sent to only those members who have indicated that they wish to receive such.


Your password is strictly personal and your responsibility. If you have forgotten it you should click on "password forgotten?" on the log-in screen. We will send a new password to the e-mail address that you specified in your registration.